Privacy Policy

At Housnap (referred to as 'we' or 'us'), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we store and protect it, in accordance with applicable privacy laws.

1. Information We Collect

We may collect the following types of personal information:

Account Information: Name, email address, and login credentials
Automatically Collected Information: IP address, browser type, usage data, and cookie information
Other Information: Any additional information you voluntarily provide (e.g., when submitting an inquiry)

2. How We Use Your Information

We collect personal information through:

Information you provide directly during account registration or service use
Information automatically collected through your interactions with our service (such as cookies, log data)

3. How We Use Personal Information

The information we collect is used for the following purposes:

To provide and operate our services
To respond to customer inquiries and provide support
To offer personalized services to users
To improve our services and perform data analysis
To comply with legal obligations

4. Retention and Disposal of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, or the purpose for collection is achieved, we will safely dispose of the data.

5. Sharing of Personal Information with Third Parties

We do not share your personal information with third parties, except in the following cases:

With Your Consent: When you have given explicit permission for us to share your information.
Legal Requirements: When disclosure is required by law or in response to legal requests.
Service Providers: We may share data with trusted third-party service providers to help us operate, analyze, and
improve our services, including:
Google Analytics: For website usage analytics. Google’s privacy policy is available here.
Cloud Hosting Providers(Hetzner Cloud): To store and process data securely.
Advertising Partners: We may share limited information with advertising networks to deliver personalized ads.
You can opt out of certain third-party services, such as Google Analytics, by using the Google Analytics Opt-out Browser Add-on.

6. Protection of Personal Information

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control, and secure data storage.

7. Use of Cookies

We use cookies to improve your experience on our site. Cookies are small files stored on your device that allow us to recognize your preferences. You can choose to disable cookies in your browser settings, but doing so may limit the functionality of our services.

8. Accessing, Updating, and Deleting Your Information

You have the right to access, correct, or delete your personal information at any time. To request changes, please contact us, and we will respond promptly.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. Any changes will be posted on this page, and significant updates may be communicated to you directly.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]