Shipping & Return Policy

Ordering Process

Shopping on Housnap:

Explore lifestyle products on Housnap, where you can purchase directly from our featured partners. When you spot a product with the 'Check Out' button, you can place an order through Housnap. The fulfillment, shipping, and processing of your purchase will be handled by the respective retailer.

How to Place an Order:

Select your size or any necessary options, then click 'Check Out' to proceed. Before completing your order, you’ll have the chance to review all the details. After submitting your order, we’ll forward it to the relevant retailer, and they will confirm your purchase via email.

Shipping Details

Shipping methods and rates depend on the retailer and delivery destination. During checkout, you’ll receive an estimated shipping cost based on the retailer’s standard shipping services. The specific delivery options available to you will appear as you proceed through checkout.

Returns & Exchanges

Each retailer we work with has its own return and exchange policies, which may differ by product or region. We encourage you to review the store’s specific policies for a better understanding of any conditions or limitations.

Please Note:

While we aim to provide accurate policy details, Housnap cannot guarantee that all information will always be up to date. This overview is for guidance only. For full terms, including any exceptions, please visit the retailer’s website directly.

Return Policy

Return Period: 7 Days

Because Housnap collaborates with multiple international retailers, return procedures may vary. Specific requirements are influenced by factors such as the product type, location of the retailer, and your delivery address.

Costs: All shipping fees for returns are the responsibility of the customer.

How to Access Return Information:

- Check the product’s detail page on Housnap to see any return policies that apply.
- Visit the retailer’s website and review their customer service section for more detailed return conditions.
- For questions regarding a return or refund, contact our team at [email protected].

Need Help?

If you have questions about your order, delivery status, or return process, please reach out to us at [email protected].

Payment and Security

We take your security seriously. Housnap encrypts all data using Transport Layer Security (TLS) technology, ensuring that your payment information remains protected during every transaction.

Using PayPal:

If you choose to pay with PayPal, your payment will be processed under PayPal’s terms and policies. Please refer to the PayPal User Agreement for more information on how your data is handled.

For further assistance, feel free to contact us anytime at [email protected].